FAQ
Frequently asked questions
About Our Product
What is Snatch Active?
Snatch Active creates thoughtfully designed essentials for pregnancy, birth, hospital stays, recovery, and early motherhood. Our focus is on comfort, functionality, and simple designs that make everyday moments easier.
When can I wear your clothing?
Our pieces are designed to support different stages of the motherhood journey, from pregnancy and preparing for birth through hospital stays, nursing, recovery, and everyday life at home.
Each product page includes specific information about the intended fit and features.
Are your products suitable for hospital stays?
Yes. Our birthing and recovery pieces are designed with comfort and practicality in mind, including features such as relaxed fits, soft fabrics, and convenient access where applicable.
However, hospital clothing requirements can vary, so we recommend checking with your hospital or healthcare provider if you have specific requirements.
Are your products nursing-friendly?
Selected styles are designed with nursing-friendly access. Please check the individual product description for details about the nursing features included with each garment.
Sizing & Fit
How do I choose my size?
Please refer to the size guide on each product page before ordering. We recommend checking your measurements against the measurements provided rather than relying only on your usual clothing size.
Should I size up during pregnancy?
Not necessarily. Our maternity pieces are designed to accommodate a changing body. The best size will depend on the specific garment and your measurements.
If you're between sizes, please contact our customer care team and we'll be happy to help.
What if I'm between two sizes?
If your measurements fall between two sizes, check the fit description on the product page or contact us for guidance.
We're happy to help you find the most suitable option before you place your order.
Will the clothing still fit after pregnancy?
Many of our pieces are designed to be useful beyond pregnancy and into the postpartum period. However, fit can vary between styles, so please check the individual product description.
Materials & Care
What are your garments made from?
Material composition varies between products. You can find the specific fabric composition and care information on each product page.
How should I wash my Snatch Active clothing?
Please always follow the care instructions provided with your garment.
As a general rule, gentle washing and avoiding excessive heat can help preserve the fabric, shape, and softness of your clothing.
Will the fabric stretch?
Our maternity-focused garments are designed with comfort and movement in mind. The amount of stretch varies by style and fabric composition.
Please refer to the individual product description for specific information.
Orders
Can I change or cancel my order?
We process orders as quickly as possible, so please contact us as soon as possible if you need to make a change or cancellation.
Once an order has entered processing or been dispatched, we may not be able to make changes.
I entered the wrong shipping address. What should I do?
Please contact us immediately with your order number and the correct shipping information.
If your order has not yet been dispatched, we'll do our best to update the address. Once an order has been shipped, we may be unable to change the delivery address.
Can I add an item to an existing order?
Please contact our customer care team as soon as possible. If your original order has not yet been processed, we'll let you know what options are available.